Returns & Exchanges

At Foster Farm Botanicals, we take pride in the quality of our organic herbs and botanicals. Due to the perishable nature of our products, we offer a 30-day return policy for unopened items to ensure the highest safety and freshness standards.

Return Process

• 1.
  Contact Support

  Email our customer service team with your order number and a brief explanation of why you wish to return the product.

• 2.
  Verification

  Our team will review your request to ensure the botanical products are within the 30-day window and remain in their original, sealed packaging.

• 3.
  Shipping

  Once approved, securely pack your items and ship them back to our farm using the prepaid label or instructions provided by our team.

• 4.
  Refund Processing

  After we receive and inspect the returned batch, we will issue a full refund to your original payment method within 5-7 business days.